Last Updated: September 19, 2026
At COURIT, we want you to be completely satisfied with your purchase. We are committed to providing practical furniture assembly tools, home repair essentials, and DIY products that help make every project easier.
If you are not satisfied with your order, we offer eligible customers the option to return products within 30 calendar days after delivery, subject to the terms and conditions outlined below.
Please read this Return & Refund Policy carefully before submitting a return request.
1. Return Eligibility
To be eligible for a return, the following conditions generally apply:
- The return request must be submitted within 30 calendar days after the product was delivered.
- The product must be in its original condition.
- The product should be unused or only used to the extent reasonably necessary to inspect or verify the product.
- The product should be returned with its original packaging, accessories, manuals, and other included materials where applicable.
- All essential components of tool sets, including screwdriver bits, handles, adapters, and storage cases, should be included.
- Proof of purchase or a valid order number may be required.
- Customers must contact COURIT and receive return authorization before sending any product back.
Products that do not meet these conditions may not be eligible for a refund, except where otherwise required by applicable law.
2. How to Start a Return
To request a return, please contact our customer support team.
Email: StasiaFrohm4932@outlook.com
Please include the following information:
- Your order number
- The email address used to place the order
- The product or products you wish to return
- The reason for the return
- Photos or other supporting information if the product is damaged, defective, incomplete, or incorrect
Our customer support team will review your request and provide return instructions if your return is approved.
Please do not send products back before receiving return authorization from COURIT.
Unauthorized returns may experience processing delays.
3. Return Shipping Costs
The responsibility for return shipping depends on the reason for the return.
Damaged, Defective, or Incorrect Products
COURIT will cover approved return shipping costs when a product is:
- Damaged during delivery
- Defective
- Materially different from its product description
- Incorrectly shipped by COURIT
- Missing essential components due to a packing or fulfillment error
Customers may be asked to provide photographs or other information to help us verify the issue.
Where a return is required, our customer support team will provide appropriate return shipping instructions.
Change of Mind or Preference-Based Returns
For returns due to personal preference, including:
- Change of mind
- Ordering the wrong product
- Choosing the wrong model or size
- No longer needing the product
- Purchasing an incompatible tool or accessory without an error in the product description
the customer is responsible for the applicable return shipping costs.
Any original shipping charges, if applicable, may be non-refundable unless otherwise required by applicable law.
We recommend reviewing product specifications and compatibility information before placing an order.
4. Return Address
For return requests, please contact COURIT before shipping your product.
COURIT
Company Address: 44362 454 Ave, Perham
Email: StasiaFrohm4932@outlook.com
Our customer support team will confirm the appropriate return shipping address and provide instructions after your return request has been approved.
Please do not ship returns to the company address without receiving confirmation from COURIT.
Returns sent to an unauthorized address may experience processing delays.
5. Refunds
Once we receive your returned product, we will inspect it to determine whether it meets the requirements of this Return & Refund Policy.
If the return is approved, the refund will generally be issued to the original payment method used for the purchase.
The amount refunded may depend on the reason for the return and the condition of the returned product.
Approved refunds may include the purchase price of the returned product.
Applicable non-refundable shipping charges or customer-paid return shipping costs may not be refunded unless required by applicable law.
If your return does not meet the eligibility requirements, we will contact you regarding the available options.
Nothing in this policy limits any mandatory refund rights provided by applicable law.
6. Refund Processing Time
After an approved return has been received and inspected, we will initiate the applicable refund.
The time it takes for the refund to appear in your account may vary depending on:
- Your payment provider
- Your bank or financial institution
- The payment method used
- Your location
Please allow additional processing time after COURIT issues the refund.
If you have not received an expected refund after a reasonable processing period, please contact us at:
We will review your request and assist you with the refund status.
7. Damaged or Defective Products
If your order arrives damaged, defective, or materially different from what was ordered, please contact us as soon as reasonably possible after delivery.
Please provide:
- Your order number
- A description of the problem
- Clear photographs or videos showing the product and packaging, where applicable
For furniture assembly tools, screwdriver sets, and other repair products, please also describe any missing, damaged, or malfunctioning components.
After reviewing the information, COURIT may offer an appropriate solution, which may include:
- A replacement product
- Replacement components, where available
- A refund
- Another appropriate remedy where applicable
For verified damaged, defective, or incorrectly shipped products, COURIT will cover approved return shipping costs.
This section does not limit any remedies available under applicable consumer protection laws.
8. Incorrect or Missing Items
If you receive an item that is different from the product you ordered, or if essential components are missing from your tool set, please contact us before returning the product.
Please provide your order number and photographs of the items received, where applicable.
We will review your order and provide instructions for resolving the issue.
Where the error is confirmed to have been caused by COURIT, we will cover approved return shipping costs and work with you to provide an appropriate resolution.
9. Non-Returnable Items
Certain products may not be eligible for return where applicable, including products that:
- Have been used beyond reasonable inspection
- Have been damaged after delivery due to customer misuse or improper handling
- Are missing essential components or accessories due to customer loss
- Have been intentionally modified or altered after delivery
- Are personalized or made specifically to the customer's requirements, where applicable
- Are clearly identified as final-sale or non-returnable products on the product page before purchase
Additional product-specific return conditions may be displayed on the relevant product page before purchase.
Final-sale restrictions do not apply where a return or refund is required by applicable law.
Nothing in this policy is intended to limit any mandatory consumer rights provided by applicable law.
10. Exchanges
If you would like to exchange a product, please contact us before returning it.
Exchanges may be available for eligible products, including furniture tools, screwdriver sets, and other home improvement accessories.
All exchanges are subject to product availability and applicable return eligibility requirements.
If the requested replacement product is unavailable, COURIT may offer a refund or another appropriate option.
Customers requesting exchanges due to personal preference may be responsible for applicable return shipping costs.
For verified defective, damaged, or incorrectly shipped products, COURIT will cover approved return shipping costs.
11. Order Cancellations
If you need to cancel an order, please contact us as soon as possible after placing your order.
We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.
Once an order has been processed or shipped, it may no longer be possible to cancel it through our normal cancellation process.
If your order has already been shipped, you may need to follow the return procedure described in this policy.
Where an order cannot be fulfilled or shipment is delayed, we will provide cancellation and refund options as required by applicable law.
12. Return Conditions
Customers are responsible for packaging returned products appropriately to help prevent damage during transportation.
When returning tool sets, please ensure that all included components are securely placed inside the original storage case or appropriate protective packaging.
COURIT is not responsible for products lost or damaged during return shipping when the customer is responsible for arranging and paying for the return shipment, except where otherwise required by applicable law.
We recommend using a trackable shipping service and keeping proof of shipment until the return has been completed.
13. Fraudulent or Abusive Returns
COURIT reserves the right to review and refuse returns that appear to involve fraud, abuse, repeated misuse of the return policy, or activity inconsistent with legitimate purchases.
Examples may include returning a different product, intentionally damaging merchandise, or submitting fraudulent claims.
We may request reasonable supporting information to verify return requests.
This does not affect any rights that cannot legally be excluded under applicable consumer protection laws.
14. Changes to This Return Policy
COURIT may update this Return & Refund Policy from time to time to reflect changes to our business, products, services, or applicable legal requirements.
When changes are made, we will update the "Last Updated" date at the top of this page.
The return policy applicable at the time of purchase will generally govern that purchase, subject to applicable law.
We encourage customers to review this policy before placing an order.
15. Contact Us
If you have questions about returns, refunds, exchanges, damaged products, or this policy, please contact us:
COURIT
Email: StasiaFrohm4932@outlook.com
Company Address: 44362 454 Ave, Perham
Website: https://courit.com/
When contacting us about an existing order, please include your order number and the email address used during checkout so that we can assist you more efficiently.
COURIT — Built for Real Work.